Search
Close

Contact Us

Contact us at PlayBlue

We love talking to our customers so please don't hesitate to ask us any question or just drop us a line to tell us how we're doing. At PlayBlue we really are all about the customer and are here to try and help you get the best shopping experience we can.

Got a Quick Question?

We have an online chat facility where you can ask for instant support. If you have a question on anything just click on the little green button in the bottom righthand corner of each page and we'll answer your query there and then. Of course we're not online 24/7 but we try our best to man these chat lines as much as possible and even when we're away you can till leave your question and we'll answer it as soon as we arrive back.

Waiting for a Delivery

What it hasn’t arrived yet! Someone will be whipped for this. Problem is working at PlayBlue they might enjoy it!

First off really sorry your order hasn't arrived yet, this is not how we do business. The first and best place to check is the shipping email as it will have the tracking details (unless it shipped Standard Post). Of course you can just call us or email us and we'll find out what is going on. Please include the order number on the email so we can help you straight away.

We have more detailed help on finding out what happened to you order and the steps to take to get it here.

Email :- support@playblue.ie

Phone :- +353 (056) 772-3434

Customer Support / Returns

If you want to talk to one of our helpful support staff about a product or order or want to organise a return please do, don't worry we don't bite unless we're asked really nicely. We are here to help.

Our primary focus is to create the best online sex shop with the most satisfied customers. So if you have any issue please calls us or email us and we'll be right on it.

Email :- support@playblue.ie

Phone :- +353 (056) 772-3434

Feedback

If you just want to tell us what a good job we're doing and how happy you are, we'd love to hear it. More importantly if we've disappointed you in some way or you think there is something we could improve on please tell us, it'd help us alot and we'd really appreciate it.

We can promise that we really do act on suggestions and comments as our customers are what drives us to constantly improve and do better. We really believe in PlayBlue and want to remain the best online sex store out there.

Email :- support@playblue.ie

Phone :- +353 (056) 772-3434

Are we Legit?

This is a common fear about people using the internet especially when it comes to shopping for sex toys, so we wanted to address it here to help you feel more comfortable with our bona fide's

We're Irish, based in Kilkenny (see our address below you can visit us we're open). We pay all the National Taxes, let's not get talking about taxes and just move on shall we... our VAT number is IE9830529F (check it EU Vat Check). Finally our Company number is 512997.

We will never sell anything illegal, we also will never sell anything related to Teenagers or Children. Even if a product has the word Teen or Child in the description we won't sell it, if you're in the market for that kind of thing you are at the wrong shop.

If you are still in any doubt call us up and talk to us we'd love to here from you, better still why not pop in to our Kilkenny store if you're ever in town.

Email :- support@playblue.ie

Phone :- +353 (056) 772-3434

Visit Us

We have a bricks and mortar sex shop in Kilkenny, Ireland. We have the same great prices and selection as our online shop. We have over 1,500 products on display in store and another 1,500 in the storeroom at the back of the shop. Click for full details on our Kilkenny store

Want to Write Us

How very traditional of you and we love receiving mail. So if you have something to say about PlayBlue or an order you placed or a piece of advice write away. By the way my birthday is the 23rd of September for any birthday cards.

Our address is:- PlayBlue Ltd, 1 Pudding Lane, Kilkenny, Ireland, R95 E684